Frequently Asked Questions
What are your hours?
Do you accept credit cards?

Yes.  We accept Visa, MasterCard, and Discover.

Do you sell parts for household appliances, such as refrigerators, stoves, or ovens?

No, Econotemp, Inc. / Factory Authorized Parts Corp. reserves its warehouse for HVAC products only.  Click here for a complete list of categories in stock at our store.  If you are looking for an appliance store in the Downers Grove area, please contact:

Automatic Appliance Parts, Corp.
Parts for Most Major Brands
2222   Burlington Ave.
Downers   Grove, IL 60515
(630) 960-2266
http://automaticappliance.com/
Please visit their website for other store locations.
I have seen advertisements for tankless water heaters:
Do you sell them?

No. The brand of tankless water heater to which you may be referring is ECCOTEMP, not ECONOTEMP.  Please visit www.eccotemp.com for further exploration.

Do you recommend them?

At Econotemp, we are familiar with the energy-saving benefits of tankless water heaters, but we do not recommend them for customers who have an existing tank system in their house and/or want to save money.  According to www.consumerreports.org (8/29/09), the most common complaints were:

1. The water temperature fluctuates with the varying demand and does not provide instant hot water. more…

2. Installation cost is much higher. more…

3. Repair and maintenance costs may be much higher. more…

4. It is more complicated to service. more…

5. Payback is slow. more…